Welcome to the IP-Projects Statusportal

On the status webpage you can get current information on disturbances and maintenance work concerning our infrastructure. You can register with your email address or mobile phone number (only german phone numbers) for every issue to be informed immediately about the requested update in the system.

Power feed Failure NTT - E

Type: Error
Category: Computing Centre / Network
Start: 2026-02-10T08:49:19+0000
End: 2026-02-10T10:00:00+0000 (expected)

There is currently a power feed failure in one of our data center buildings. The data center service provider has already been contacted. Since our systems are all connected redundantly via two power feeds, there should be no disruption. However, we are continuing to monitor the situation.

We will keep you informed of any progress and ask for your understanding in the meantime.

Exchange Maintenance

Type: Service
Category: General
Start: 2026-02-10T05:00:00+0000
End: 2026-02-10T14:30:00+0000 (expected)

Extensive maintenance work will be carried out on our exchange systems at the above-mentioned time.
All affected customers will be informed separately by us.

Update: Maintenance completed - final checks in progress

2026-02-10T12:00:30+0000

Maintenance work on our exchange systems has been successfully completed.
The final functional test is currently being carried out.
Once this has been successfully completed, the systems will be fully reactivated.

Update: Maintenance completed

2026-02-10T12:42:49+0000

Maintenance has been fully completed and our functional tests have been successfully completed.

v7 & v48 - Distupgrade

Type: Service
Category: vServer
Start: 2026-02-11T14:00:00+0000
End: 2026-02-11T17:00:00+0000 (expected)

This coming Wednesday, we will be performing scheduled maintenance on our v7 and v48 systems, including Debian Dist
upgrades.
During this time, the vServers (product series G1) on this host system will be unavailable.

v24 & v25 - Distupgrade

Type: Service
Category: vServer
Start: 2026-02-12T14:00:00+0000
End: 2026-02-12T17:00:00+0000 (expected)

This coming Thursday, we will be performing scheduled maintenance on our v24 and v25 systems, including Debian Dist
upgrades.
During this time, the vServers (product series G1) on this host system will be unavailable.

FRA1 NTT - Planned work by the power grid operator

Type: Service
Category: Computing Centre / Network
Start: 2026-02-09T02:00:00+0000
End: 2026-02-10T16:00:00+0000 (expected)

Due to planned work by the local power grid operator, the data center location will be temporarily operated via the emergency power supply (emergency power generators) during the above-mentioned period.

Power will be supplied by fully redundant diesel generators (at least N+1). The switch to emergency power and the return to normal operation will be controlled, gradual, and continuously monitored by the data center operator.

The data center service provider does not expect any disruption to services during the work. Nevertheless, as a precaution, we would like to point out that this is an operation outside normal conditions.

The data center operator will have additional specialist personnel on site throughout the entire measure and will provide building-specific information about the individual switch overs.

v57 & v58 - Distupgrade

Type: Service
Category: vServer
Start: 2026-02-05T14:00:00+0000
End: 2026-02-05T17:00:00+0000 (expected)

This coming Thursday, we will be performing scheduled maintenance on our v57 and v58 systems, including Debian Dist
upgrades.
During this time, the vServers (product series G1) on this host system will be unavailable.

Update: v57 and v58 - done

2026-02-05T15:44:32+0000

Maintenance on both nodes are done.

v27 & v50 - Distupgrade

Type: Service
Category: vServer
Start: 2026-02-03T14:00:00+0000
End: 2026-02-03T17:00:00+0000 (expected)

This coming Thursday, we will be performing scheduled maintenance on our v27 and v50 systems, including Debian Dist
upgrades.
During this time, the vServers (product series G1) on this host system will be unavailable.

Update: v50 - done

2026-02-03T15:40:53+0000

Maintenance on v50 is finished.

Update: v27 - done

2026-02-03T16:39:32+0000

Maintenance on v27 is finished.

Network Degradation

Type: Error
Category: Computing Centre / Network
Start: 2026-01-30T09:55:00+0000
End: 2026-01-30T09:58:00+0000

There is currently a network disruption that may lead to restrictions in the availability of individual services. Our technical team is already working urgently to analyse and resolve the problem.

We will keep you informed of progress and ask for your understanding in the meantime.

Update: Impact contained - further analysis ongoing

2026-01-30T10:37:57+0000

The analysis of the network incident is still ongoing. The impact has been contained, and no further service disruptions are currently observed.

Our technical team continues to investigate the root cause. The incident report will be updated and closed once the investigation is complete.

Update: Network Disruption Resolved

2026-01-30T11:11:20+0000

The analysis of the network disruption is complete and the root cause has been addressed. No further impact is anticipated. We will continue to monitor for stability, but this incident is now closed.

v8 & v54 - Distupgrade

Type: Service
Category: vServer
Start: 2026-01-29T14:00:00+0000
End: 2026-01-29T17:00:00+0000 (expected)

This coming Thursday, we will be performing scheduled maintenance on our v8 and v54 systems, including Debian Dist
upgrades.
During this time, the vServers (product series G1) on this host system will be unavailable.

Update: v54 - done

2026-01-29T15:46:23+0000

Maintenance on v54 is complete.

Update: v8 - done

2026-01-29T16:10:39+0000

Maintenance on v8 is complete.

v56 & v37 - Distupgrade

Type: Service
Category: vServer
Start: 2026-01-27T14:00:00+0000
End: 2026-01-27T17:00:00+0000 (expected)

Next Tuesday, we will be performing scheduled maintenance on our v56 and v37 systems, including Debian distro upgrades.
During this time, the vServers (product series G1) on this host system will be unavailable.

Update: v37 reachable

2026-01-27T17:25:38+0000

Maintenance on v37 is complete.

Update: v56 reachable

2026-01-27T19:02:57+0000

Maintenance on v56 is complete.

Serverpanel - Maintenance Work

Type: Service
Category: Administration
Start: 2026-01-22T17:00:00+0000
End: 2026-01-22T18:00:00+0000 (expected)

On Thursday (January 22, 2026) at 6:00 p.m., we will be performing scheduled maintenance on our server panel.
During this time, our server panel will be temporarily unavailable.
All other services will not be affected by this maintenance and will be available as usual.

v52 - Distupgrade

Type: Service
Category: vServer
Start: 2026-01-22T14:00:00+0000
End: 2026-01-22T16:00:00+0000 (expected)

This coming Thursday, we will be performing scheduled maintenance on our v52, including Debian dist upgrades.
During this time, the vServers (product series G1) on this host system will be unavailable.

Migration - Network Gateways FRA1 - V-LAN 906, 461, 754

Type: Service
Category: Computing Centre / Network
Start: 2026-01-20T17:00:00+0000
End: 2026-01-20T19:00:00+0000

On Tuesday, January 20, 2026, between 6:00 p.m. and 8:00 p.m., we will be switching the last Internet gateways from our Juniper network devices to our new routers. This will affect the following IP ranges:

91.210.227.1/24
2a0a:51c0:0:20::1/64
2a0a:51c0:0:24::1/64
2a0a:51c0:0:2b::1/64
2a0a:51c0:0:32::1/64
2a0a:51c0:0:66::1/64
2a0a:51c0:0:7f::1/64
2a0a:51c0:0:83::1/64
2a0a:51c0:0:8e::1/64
2a0a:51c0:0:154::1/64
2a0a:51c0:0:16d::1/64
2a0a:51c0:0:198::1/64
2a0a:51c0:0:199::1/64
2a0a:51c0:0:19a::1/64
2a0a:51c0:0:19b::1/64
2a0a:51c0:0:1dd::1/64
2a0a:51c0:0:1de::1/64
2a0a:51c0:0:1df::1/64
2a0a:51c0:0:1e0::1/64
2a0a:51c0:0:1e1::1/64
2a0a:51c0:0:204::1/64
2a0a:51c0:0:205::1/64
2a0a:51c0:0:206::1/64
2a0a:51c0:0:207::1/64
2a0a:51c0:0:208::1/64

134.255.244.65/26
185.245.99.65/26
2a0a:51c0:0:23f::1/64
2a0a:51c1:0:1d::1/64
2a0a:51c1:0:20::1/64
2a0a:51c1:0:3b::1/64
2a0a:51c1:0:57::1/64
2a0a:51c1:0:58::1/64
2a0a:51c1:0:493::1/64
2a0a:51c1:0:494::1/64
2a0a:51c1:0:495::1/64
2a0a:51c4:2:1::1/64

194.48.170.145/29

The changeover will only take a few milliseconds. In previous test runs, only one ping packet was lost during the changeover. We apologize for any inconvenience. The VLANs that still need to be converted are the last ones before we can decommission the network devices.

Update: Maintenance completed

2026-01-20T17:18:44+0000

The maintenance has been completed without any noteworthy events.

Power maintenance nLighten data center

Type: Service
Category: Computing Centre / Network
Start: 2026-01-17T08:00:00+0000
End: 2026-01-17T14:00:00+0000

On Saturday, January 17, 2026, our data center service provider nLighten will be performing power maintenance at its Frankfurt location between 9:00 a.m. and 3:00 p.m. The power maintenance is a follow-up to the maintenance performed on December 13, 2025.

Details about the maintenance by nLighten:
"We need to switch the power supply for the existing RPPs (fuse boxes) in order to carry out work on the low-voltage switchboards.
During the switchover, only one power feed will be available, which will result in a reduction in redundancy.
In order to carry out the work, the power supply must be shut down for 6 hours."

The following measures will be taken by IP-Projects to prevent disruptions:
- Visual inspection of all server systems with redundant power supplies (ensuring that the power supplies are correctly connected to the power feeds according to the six-eyes principle)
- Installation of ATS switches on servers that only have one power connection (ensuring redundant power supply for MS servers)
Expected disruptions
- Restart of individual Sophos hardware firewall gateways in redundant firewall setups, as these only have simple power supplies that are connected to different power feeds.

During maintenance, we will have technicians on standby on site to restore services as quickly as possible in the event of a malfunction. Although deactivating individual power feeds is a high risk, it should not lead to any disruption in the availability of our services.

Exchange Service Maintenance

Type: Service
Category: General
Start: 2026-01-16T19:00:00+0000
End: 2026-01-16T21:00:00+0000 (expected)

On Friday, January 16, 2026, at 8:00 PM (CET), we will carry out maintenance on our Exchange cluster. During this time, Exchange services may be temporarily unavailable.

FRA11 - Removal of last Juniper router

Type: Service
Category: Computing Centre / Network
Start: 2026-01-13T16:00:00+0000
End: 2026-01-13T17:00:00+0000

Next Tuesday at around 5:00 p.m., we will remove the last Juniper routers from our network at the FRA11-InterXion / Digital Realty site. The sessions to our Internet carriers have already been switched to the new routers in advance. The last customer sessions will be switched over on Tuesday afternoon so that no more traffic is routed through the routers.

No disruption is expected as a result of the removal of the devices, as they are no longer integrated into our routing.